> ## Documentation Index
> Fetch the complete documentation index at: https://docs.messagedesk.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Inbox Settings

> Inbox-related workspace settings in MessageDesk: Labels, Message Templates, and Relays. Each now lives in its own dedicated settings page.

# Inbox Settings

The Inbox-related workspace settings (**Labels**, **Message Templates**, and **Relays**) each now have their own dedicated settings page. Use the links below to jump to the one you want.

<Note>
  Workspace settings act as **defaults**. **User preferences always override** workspace defaults and **aren't** overwritten by later workspace changes.
</Note>

***

## Labels

Manage your workspace's shared **label library**. Create, edit, and delete labels (name, color, icon) that the whole team can apply to conversations.

→ [Labels](/settings/workspace-settings/labels)

For how labels get **applied** inside conversations and used in filters, see [Inbox → Labels](/inbox/labels).

***

## Message Templates

Manage your workspace's shared **message templates**: pre-approved, reusable messages with optional descriptions, tags, and media that any teammate can pull into a conversation.

→ [Message Templates](/settings/workspace-settings/message-templates)

For how templates and **personalization tags** work when composing a message, see [Messaging → Templates & personalization tags](/messaging/templates-tags).

***

## Relays

Manage workspace **Relays** from the Relays module or from Workspace Settings. Update status, edit triggers/conditions/actions, or delete a Relay.

→ [Relays overview](/relays/overview)

To configure the webhook endpoint and signing secret used by the **Send Webhook** relay action, see [Developer Tools](/settings/workspace-settings/developer-tools).

***

## Permissions

Admins (and Managers, if allowed by your [**Roles and Permissions**](/settings/workspace-settings/team-management)) can update these workspace settings. Each linked page lists the specific access required for that resource.