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Sign Up for MessageDesk

Create your account, verify your identity, and name your workspace.

Requirements

  • Valid email address
  • Personal mobile phone number (for verification; not used as a workspace number)
Note: Landlines, Google Voice/Skype/virtual numbers won’t work for verification.International phone numbers are supported for account creation, login, and two-factor verification only.

1. Create Your Account

If you’re new (and haven’t been invited to an existing workspace), go to the sign-up page and enter your email and password, or choose Sign in with Google. Create Account Pn Password must include:
  • At least 1 uppercase letter
  • At least 1 number
  • At least 1 symbol

Verify via Mobile (SMS code)

You’ll receive a 6-digit code by SMS to your personal mobile number. Enter the code to continue. Confirm Sign Up Pn
Didn’t get the code? Email support@messagedesk.com or text (775) 313-9465.

Verify Your Email (email code)

Next, we’ll send a second 6-digit code to your email. Enter the code to finish verification. Verify Sign In Email Pn
Didn’t get the email? Check spam/junk, then contact support@messagedesk.com or text (775) 313-9465.

Name Your Workspace

Give your new workspace/inbox a name to complete the setup. You can change this later in Settings. Inbox Name Pn

What Happens Next?

  • You’ll land in your new workspace.
  • Connect a phone line (host a landline/VoIP, purchase a local/toll-free, or connect Twilio).
  • Invite teammates and set roles & permissions.

Frequently Asked Questions

Is my personal mobile number used for texting customers?
No. It’s only used for account security and two-factor authentication (2FA). Your workspace will use separate business numbers you connect or purchase.
Can I use an international phone number to create a MessageDesk account?
Yes. MessageDesk supports international phone numbers, but only for account creation, login, and two-factor account verification. MessageDesk does not support sending or receiving messages from international numbers.
Can I change my workspace name later?
Yes. Update it anytime in Settings → Workspace Profile.
I was invited to a workspace—do I still use this page?
Follow the invitation link you received to join the existing workspace: see Join a workspace.