Sign Up for MessageDesk
Create your account, verify your identity, and name your workspace.Requirements
- Valid email address
- Personal mobile phone number (for verification; not used as a workspace number)
1. Create Your Account
If you’re new (and haven’t been invited to an existing workspace), go to the sign-up page and enter your email and password, or choose Sign in with Google.
- At least 1 uppercase letter
- At least 1 number
- At least 1 symbol
Verify via Mobile (SMS code)
You’ll receive a 6-digit code by SMS to your personal mobile number. Enter the code to continue.
Verify Your Email (email code)
Next, we’ll send a second 6-digit code to your email. Enter the code to finish verification.
Name Your Workspace
Give your new workspace/inbox a name to complete the setup. You can change this later in Settings.
What Happens Next?
- You’ll land in your new workspace.
- Connect a phone line (host a landline/VoIP, purchase a local/toll-free, or connect Twilio).
- Invite teammates and set roles & permissions.
Frequently Asked Questions
Is my personal mobile number used for texting customers?No. It’s only used for account security and two-factor authentication (2FA). Your workspace will use separate business numbers you connect or purchase. Can I use an international phone number to create a MessageDesk account?
Yes. MessageDesk supports international phone numbers, but only for account creation, login, and two-factor account verification. MessageDesk does not support sending or receiving messages from international numbers. Can I change my workspace name later?
Yes. Update it anytime in Settings → Workspace Profile. I was invited to a workspace—do I still use this page?
Follow the invitation link you received to join the existing workspace: see Join a workspace.

