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Download MessageDesk on Mobile and Desktop

Download the MessageDesk companion on your phone or set it up as a desktop app.

What’s Available on Mobile vs Desktop

Mobile app features:
  • Access your inbox and conversations
  • Send and receive messages
  • View and manage contacts
  • Update your user profile
  • Change inbox appearance (color theme only)
Desktop-only features:
  • Relays (automations)
  • Comments and mentions (coming soon to mobile)
  • Full settings access (layout, signatures, workspace settings)

Download MessageDesk for iOS

1. Download TestFlight app on iOS

To join our beta, download TestFlight on your phone here. Test Flight Mobile Jpe

3. Open a web browser on your phone

Use a web browser like Safari or Chrome to visit the URL in the next step.

4. Download the Inbox by MessageDesk App (Beta)

Visit this URL to download/add the iOS mobile app to your TestFlight account: https://testflight.apple.com/join/nXZRzunZ
Note: if TestFlight asks for a code, make sure that you’re on your phone, in a web browser, and navigating to the exact link above.
Mobile Download Ios

3. Turn automatic updates on

Open TestFlight and click on MessageDesk under apps. Scroll and then toggle automatic updates on. Always make sure you have the latest app updates. If your app is out of sync with the newest version, you may encounter errors.
Note: Automatic updates only occur when your phone is plugged in, charging, and connected to wifi.
Mobile Automatic Updates

4. Start texting and leave feedback

Send SMS and MMS, assign replies, and collaborate in real-time. When using the mobile app, you can take screenshots and send “Developer Feedback” to our team. Inbox Beta Inbox Jpe

Android: Join the Google Play Beta

1. Visit the Google Play Android App Store

Download MessageDesk for Android here.
Note: You’ll find two versions of MessageDesk when searching on the Google Play Store. The first app, titled “MessageDesk,” is tied to the version 1 MessageDesk product “MessageDesk Reach”.The other version, “Inbox by MessageDesk,” is the one all Version 2 Inbox by MessageDesk users should download and use.
Google Play Store

2. Click Install and log in to your existing MessageDesk account from your Android

Click Join the beta if prompted.
Note: You can send “Developer Feedback” from the app to our team.

How to Install MessageDesk as an App on Chrome

Use Chrome to install MessageDesk as a PWA (progressive web app) that looks and behaves like a native app.

1. Open Chrome and log in to your MessageDesk workspace.

  • Click More (three dots)
  • Select the option to Cast, Save, and Share

2. Select Install Page as App

You can also click the Install icon in the address bar (when available). Install Pwa Chrome Pn

3. Name the App

Name it MessageDesk, or give it a Name based on your organization name, etc. Install Name Pwa Chrome Pn

4. MessageDesk will now appear in your OS launcher/dock.

Pwa Chrome App Installed Pn
Tips:
  • Right-click the app on your taskbar/dock for shortcuts.
  • Manage app settings from the app window: More > App info > Settings.

How to Install MessageDesk as an App on Safari / macOS Sonoma+

Safari can save any site as a standalone web app with separate cookies and history.

1. Log in to MessageDesk using Safari

Go to File and select Add to Dock (or Share button > Add to Dock). Install Safari App Pn

2. Name the app and click Add

MessageDesk will save in your Home > Applications and added to the Dock. Install Safari App Name Pn

3. Open from Dock/Launchpad and sign in

Safari App Dock Pn
Note:
  • To change the app name, URL, or icon click: App menu > Settings.
  • Optional: You can show/hide navigation controls or match title bar color to site.
  • Notifications: Allow in the web app, then manage in System Settings > Notifications.

Quick Troubleshooting

  • Can’t find the install option in Chrome?
    • Make sure you’re on the main app URL and using the latest Chrome.
  • Safari “Add to Dock” missing?
    • You need macOS Sonoma or later. Update macOS, then try again.
  • Beta access issues on mobile?
    • Reopen the TestFlight or Google Play link and ensure you’re logged into the correct Apple/Google account.