Search in MessageDesk is global. It spans every module (Inbox, Contacts, and Settings), so you can find what you need without switching context.You have two search modes:
Quick Search: a fast, keyboard-driven lookup for contacts and conversations.
Advanced Search: a full cross-module search for contacts, conversations, messages, comments, and labels with per-type filters.
Quick Search is desktop-only. On mobile and tablet, tap the search icon near the account settings icon to open Advanced Search directly. It has its own embedded search box.
{"docsConfig":{"theme":"palm","$schema":"https://mintlify.com/docs.json","name":"MessageDesk Support Docs","colors":{"primary":"#6142b0","light":"#46405c","dark":"#927bce"},"logo":{"light":"https://mintcdn.com/messagedesk/QhGIkgKUhtWPITRC/logo/logo-light.png?fit=max\u0026auto=format\u0026n=QhGIkgKUhtWPITRC\u0026q=85\u0026s=81b390d644bcaf1fac3e4d4e865da834","dark":"https://mintcdn.com/messagedesk/QhGIkgKUhtWPITRC/logo/logo-dark.png?fit=max\u0026auto=format\u0026n=QhGIkgKUhtWPITRC\u0026q=85\u0026s=0936cf3d801ce769b5cf6bab48df7cb7"},"favicon":"https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63f40dc976ad75f583bb618e_md-favicon-32x32.png","navbar":{"links":[{"href":"https://www.messagedesk.com","label":"MessageDesk.com"},{"href":"https://inbox.messagedesk.com","label":"Log In"}],"primary":{"type":"button","label":"Start free trial","href":"https://www.messagedesk.com/get-started"}},"footer":{"socials":{"linkedin":"https://linkedin.com/company/messagedesk"}},"seo":{"metatags":{"canonical":"https://docs.messagedesk.com","robots":"index, follow"}},"integrations":{"segment":{"key":"V42HI89SHLXv1eBnt6NPpZQ59ExIhiMu"}},"contextual":{"options":["copy","view","chatgpt","claude","perplexity","grok","aistudio","assistant"],"display":"header"},"styling":{"latex":false},"navigation":{"global":{"anchors":[{"anchor":"Status","icon":"clock","href":"https://status.messagedesk.com/"},{"anchor":"Changelog","icon":"timer","href":"https://app.getbeamer.com/messagedesk/"},{"anchor":"Free Tools","icon":"wrench","href":"https://www.messagedesk.com/free-tools"}]},"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"messagedesk","hasAudioNarration":false,"actualSubdomain":"messagedesk","customDomains":["docs.messagedesk.com"],"gitSource":{"type":"github","owner":"alderwood-labs","repo":"docs","deployBranch":"main","contentDirectory":"docs-main","isPrivate":true,"mountPath":"","label":""},"feedback":{"thumbs":true},"entitlements":{"AI_CHAT":{"status":"ENABLED"},"WEB_MCP":{"status":"ENABLED"},"NARRATION":{"status":"ENABLED"}},"buildId":"6af245b4813b93deac2996ae","clientVersion":"0.0.4094","searchFilterCounts":[{"language":"default","tag":"Guides","count":72},{"language":"default","tag":"Developer","count":27},{"language":"default","tag":"Settings","count":17},{"language":"default","tag":"Getting Started","count":16},{"language":"default","tag":"Workspace Settings","count":13},{"language":"default","tag":"Actions","count":10},{"language":"default","tag":"Additional resources","count":8},{"language":"default","tag":"Triggers","count":8},{"language":"default","tag":"Messaging","count":8},{"language":"default","tag":"Inbox","count":7}]},"assistantConfig":{"enableStarterQuestions":true,"deflection":{"enabled":true,"email":"support@messagedesk.com"}},"basePath":"","hasChatPermissions":true,"hasWebMcpPermissions":true,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"rbac-expansion","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-metadata","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-serve","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"live-agents","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"comment-mode","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[{"filePath":"style.css","content":".sidebar-group-header~* button[aria-label^=\"Toggle\"][aria-expanded]{width:100%;display:flex;align-items:center;gap:0.75rem}.sidebar-group-header~* button[aria-label^=\"Toggle\"][aria-expanded]>svg:first-child{order:99!important;margin-left:auto!important;margin-right:0!important}.sidebar-group-header~* button[aria-label^=\"Toggle\"][aria-expanded]>.flex-1{min-width:0}.sidebar-group-header~* button[aria-label^=\"Toggle\"][aria-expanded]>svg:nth-child(2){order:0!important}"}],"page":{"pagePath":"search/overview","slug":"/search/overview","pageMetadata":{"title":"Search in MessageDesk","description":"Find contacts, conversations, messages, comments, and labels across MessageDesk using Quick Search (⌘K) and Advanced Search.","sidebarTitle":"Overview","og:title":"Search Overview - MessageDesk","og:description":"Learn the difference between Quick Search and Advanced Search in MessageDesk and when to use each.","og:image":"https://uploads-ssl.webflow.com/6349fd438ecb3a3594605225/63dd3a9bd4c06c39183e7b60_messagedesk-og-1200x630.webp","href":"/search/overview"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Find contacts, conversations, messages, comments, and labels across MessageDesk using Quick Search (⌘K) and Advanced Search.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,hr:`hr`,li:`li`,p:`p`,strong:`strong`,tbody:`tbody`,td:`td`,th:`th`,thead:`thead`,tr:`tr`,ul:`ul`,..._provideComponents(),...props.components},{Heading,Table,Tip}=_components;if(!Heading)_missingMdxReference(`Heading`,true);if(!Table)_missingMdxReference(`Table`,true);if(!Tip)_missingMdxReference(`Tip`,true);return _jsxs(_Fragment,{children:[_jsx(Heading,{level:`1`,id:`search-in-messagedesk`,children:`Search in MessageDesk`}),`\n`,_jsxs(_components.p,{children:[`Search in MessageDesk is `,_jsx(_components.strong,{children:`global`}),`. It spans every module (Inbox, Contacts, and Settings), so you can find what you need without switching context.`]}),`\n`,_jsx(_components.p,{children:`You have two search modes:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Quick Search:`}),` a fast, keyboard-driven lookup for contacts and conversations.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Advanced Search:`}),` a full cross-module search for contacts, conversations, messages, comments, and labels with per-type filters.`]}),`\n`]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`quick-search-vs-advanced-search`,children:`Quick Search vs. Advanced Search`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Capability`}),_jsx(_components.th,{children:`Quick Search (⌘K)`}),_jsx(_components.th,{children:`Advanced Search`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`How to open`})}),_jsxs(_components.td,{children:[_jsx(_components.strong,{children:`⌘K`}),` / `,_jsx(_components.strong,{children:`Ctrl K`}),`, or click the search bar`]}),_jsxs(_components.td,{children:[`Search icon in Quick Search, `,_jsx(_components.strong,{children:`Enter`}),` on a Quick Search result, or the search icon on mobile/tablet`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Where it’s available`})}),_jsx(_components.td,{children:`Desktop only`}),_jsx(_components.td,{children:`Desktop, mobile, and tablet`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Searches contacts`})}),_jsx(_components.td,{children:`✅`}),_jsx(_components.td,{children:`✅ (with filters)`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Searches conversations`})}),_jsx(_components.td,{children:`✅`}),_jsx(_components.td,{children:`✅ (with filters)`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Searches messages`})}),_jsx(_components.td,{children:`❌`}),_jsx(_components.td,{children:`✅ (with filters, scroll-to-message)`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Searches comments`})}),_jsx(_components.td,{children:`❌`}),_jsx(_components.td,{children:`✅ (with filters, scroll-to-comment)`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Searches labels`})}),_jsx(_components.td,{children:`❌`}),_jsx(_components.td,{children:`✅`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Recent results`})}),_jsx(_components.td,{children:`Recent conversations before you type`}),_jsx(_components.td,{children:`N/A`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Pagination`})}),_jsx(_components.td,{children:`N/A`}),_jsx(_components.td,{children:`✅ Per result type`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Best for`})}),_jsx(_components.td,{children:`Jumping to a known contact or thread`}),_jsx(_components.td,{children:`Finding a specific message, comment, label, or running a broad lookup`})]})]})]}),`\n`,_jsx(Tip,{children:_jsxs(_components.p,{children:[`Press `,_jsx(_components.strong,{children:`⌘K`}),` to start a fast lookup, then press `,_jsx(_components.strong,{children:`Enter`}),` on any result to escalate into Advanced Search at that result.`]})}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`when-to-use-each`,children:`When to use each`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Use Quick Search`}),` when you know roughly who or what you’re looking for and want to jump straight to it (contact profile or conversation).`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Use Advanced Search`}),` when you need to find a specific `,_jsx(_components.strong,{children:`message`}),`, `,_jsx(_components.strong,{children:`comment`}),`, or `,_jsx(_components.strong,{children:`label`}),`, or when you want to filter across multiple item types at once.`]}),`\n`]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`mobile-and-tablet`,children:`Mobile and tablet`}),`\n`,_jsxs(_components.p,{children:[`Quick Search is `,_jsx(_components.strong,{children:`desktop-only`}),`. On mobile and tablet, tap the search icon near the account settings icon to open `,_jsx(_components.strong,{children:`Advanced Search`}),` directly. It has its own embedded search box.`]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`learn-more`,children:`Learn more`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/search/quick-search`,children:`Quick Search`}),`: open with ⌘K, browse contacts and conversations`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/search/advanced-search`,children:`Advanced Search`}),`: full cross-module search with filters`]}),`\n`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Search in MessageDesk","description":"Find contacts, conversations, messages, comments, and labels across MessageDesk using Quick Search (⌘K) and Advanced Search.","sidebarTitle":"Overview","og:title":"Search Overview - MessageDesk","og:description":"Learn the difference between Quick Search and Advanced Search in MessageDesk and when to use each.","og:image":"https://uploads-ssl.webflow.com/6349fd438ecb3a3594605225/63dd3a9bd4c06c39183e7b60_messagedesk-og-1200x630.webp","href":"/search/overview"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Search in MessageDesk","slug":"search-in-messagedesk","depth":1,"children":[]},{"title":"Quick Search vs. Advanced Search","slug":"quick-search-vs-advanced-search","depth":2,"children":[]},{"title":"When to use each","slug":"when-to-use-each","depth":2,"children":[]},{"title":"Mobile and tablet","slug":"mobile-and-tablet","depth":2,"children":[]},{"title":"Learn more","slug":"learn-more","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":["/_mintlify/custom/messagedesk/f65d66f45b71928e/identify.js"],"subdomain":"messagedesk","siteName":"MessageDesk Support Docs","title":"Search Overview - MessageDesk","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-05-13T21:52:24.011Z","originalFileLocation":"search/overview.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Find contacts, conversations, messages, comments, and labels across MessageDesk using Quick Search (⌘K) and Advanced Search.\">\u003cmeta data-mint-head name=\"application-name\" content=\"MessageDesk Support Docs\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003cmeta data-mint-head name=\"robots\" content=\"index, follow\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63f40dc976ad75f583bb618e_md-favicon-32x32.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63f40dc976ad75f583bb618e_md-favicon-32x32.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63f40dc976ad75f583bb618e_md-favicon-32x32.png\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/png\" href=\"https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63f40dc976ad75f583bb618e_md-favicon-32x32.png\">\u003cmeta data-mint-head property=\"og:title\" content=\"Search Overview - MessageDesk\">\u003cmeta data-mint-head property=\"og:description\" content=\"Learn the difference between Quick Search and Advanced Search in MessageDesk and when to use each.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"MessageDesk Support Docs\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.messagedesk.com/search/overview\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://uploads-ssl.webflow.com/6349fd438ecb3a3594605225/63dd3a9bd4c06c39183e7b60_messagedesk-og-1200x630.webp\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Search Overview - MessageDesk\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Learn the difference between Quick Search and Advanced Search in MessageDesk and when to use each.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://uploads-ssl.webflow.com/6349fd438ecb3a3594605225/63dd3a9bd4c06c39183e7b60_messagedesk-og-1200x630.webp\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"https://mintlify.s3.us-west-1.amazonaws.com/messagedesk/_generated/favicon/browserconfig.xml?v=3\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"MessageDesk Support Docs\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#6142b0\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.messagedesk.com/search/overview\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/search/overview.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.messagedesk.com/#organization\",\"name\":\"MessageDesk Support Docs\",\"url\":\"https://docs.messagedesk.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/messagedesk/QhGIkgKUhtWPITRC/logo/logo-light.png?fit=max\u0026auto=format\u0026n=QhGIkgKUhtWPITRC\u0026q=85\u0026s=81b390d644bcaf1fac3e4d4e865da834\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.messagedesk.com#website\",\"name\":\"MessageDesk Support Docs\",\"url\":\"https://docs.messagedesk.com\",\"publisher\":{\"@id\":\"https://docs.messagedesk.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.messagedesk.com/search/overview#webpage\",\"url\":\"https://docs.messagedesk.com/search/overview\",\"name\":\"Search in MessageDesk\",\"description\":\"Find contacts, conversations, messages, comments, and labels across MessageDesk using Quick Search (⌘K) and Advanced Search.\",\"dateModified\":\"2026-05-13T21:52:24.011Z\",\"isPartOf\":{\"@id\":\"https://docs.messagedesk.com#website\"},\"breadcrumb\":{\"@id\":\"https://docs.messagedesk.com/search/overview#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.messagedesk.com/search/overview#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"MessageDesk Support Docs\",\"item\":\"https://docs.messagedesk.com\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Search in MessageDesk\",\"item\":\"https://docs.messagedesk.com/search/overview\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.messagedesk.com/search/overview#article\",\"headline\":\"Search in MessageDesk\",\"name\":\"Search in MessageDesk\",\"description\":\"Find contacts, conversations, messages, comments, and labels across MessageDesk using Quick Search (⌘K) and Advanced Search.\",\"url\":\"https://docs.messagedesk.com/search/overview\",\"mainEntityOfPage\":{\"@id\":\"https://docs.messagedesk.com/search/overview#webpage\"},\"image\":\"https://uploads-ssl.webflow.com/6349fd438ecb3a3594605225/63dd3a9bd4c06c39183e7b60_messagedesk-og-1200x630.webp\",\"dateModified\":\"2026-05-13T21:52:24.011Z\",\"publisher\":{\"@id\":\"https://docs.messagedesk.com/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.messagedesk.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"MessageDesk Support Docs\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"MessageDesk Support Docs","nav":{"global":{"anchors":[{"anchor":"Status","icon":"clock","href":"https://status.messagedesk.com/"},{"anchor":"Changelog","icon":"timer","href":"https://app.getbeamer.com/messagedesk/"},{"anchor":"Free Tools","icon":"wrench","href":"https://www.messagedesk.com/free-tools"}]},"tabs":[{"tab":"Guides","icon":"book","groups":[{"group":"Getting Started","pages":[{"title":"Introduction to MessageDesk","sidebarTitle":"Introduction","icon":"compass","href":"/get-started/introduction"},{"title":"Sign Up for MessageDesk","sidebarTitle":"Sign up","icon":"user-plus","href":"/get-started/sign-up"},{"title":"Join an Existing MessageDesk Workspace","sidebarTitle":"Join an existing workspace","icon":"users","href":"/get-started/join-workspace"},{"title":"Tenant Management","sidebarTitle":"Tenant management","icon":"building","href":"/get-started/tenant-management"},{"title":"Download \u0026 Install Apps","sidebarTitle":"Install apps","icon":"download","href":"/get-started/install-apps"},{"group":"Connect phone numbers","icon":"phone","pages":[{"title":"Connect Phone Lines to MessageDesk","sidebarTitle":"Overview","href":"/get-started/phone-numbers/overview"},{"title":"Host a Landline or VoIP Number with MessageDesk","sidebarTitle":"Host a number","href":"/get-started/phone-numbers/host-number"},{"title":"Port a Phone Number to MessageDesk","sidebarTitle":"Port a number","href":"/get-started/phone-numbers/port-number"},{"title":"Add a New Text-Only Number with MessageDesk","sidebarTitle":"Add a new number","href":"/get-started/phone-numbers/purchase-new"},{"title":"Connect Toll-Free Numbers for SMS Messaging","sidebarTitle":"Connect toll-free numbers","href":"/get-started/phone-numbers/toll-free"},{"title":"Connect Twilio Phone Numbers to MessageDesk","sidebarTitle":"Connect Twilio numbers","href":"/get-started/phone-numbers/twilio"}]},{"group":"Carrier registration","icon":"shield-check","pages":[{"title":"Carrier Registration Overview","sidebarTitle":"Overview","href":"/carrier-registration/overview"},{"title":"Submit A2P Carrier Registration","sidebarTitle":"Submit carrier registration","href":"/carrier-registration/submit"},{"title":"Carrier Registration Examples: Campaign Descriptions and Sample Messages","sidebarTitle":"Examples that get approved","href":"/carrier-registration/examples"},{"title":"SMS Privacy Policy Requirements","sidebarTitle":"SMS privacy policy","href":"/carrier-registration/privacy-policy-terms-conditions"},{"title":"Carrier Registration Errors and Fixes","sidebarTitle":"Errors and fixes","href":"/carrier-registration/errors"}]}]},{"group":"Messaging","icon":"message","pages":[{"title":"SMS, MMS \u0026 Group Messaging Overview","sidebarTitle":"Overview","href":"/messaging/overview"},{"title":"Send a Broadcast (Mass Text to Many Contacts)","sidebarTitle":"Broadcasts","href":"/messaging/broadcasts"},{"title":"Compose New Messages","sidebarTitle":"Compose new message","href":"/messaging/new-message-compose"},{"title":"Scheduled Text Messages","sidebarTitle":"Scheduled messages","href":"/messaging/scheduled-messages"},{"title":"Send and Receive MMS Media Files","sidebarTitle":"Media","href":"/messaging/media"},{"title":"Templates and Personalization Tags","sidebarTitle":"Templates \u0026 personalization tags","href":"/messaging/templates-tags"},{"title":"Message Delivery Errors \u0026 Troubleshooting","sidebarTitle":"Troubleshooting delivery errors","href":"/messaging/delivery-status-errors"},{"title":"Restricted Messaging Types","sidebarTitle":"Restricted messaging","href":"/messaging/restrictions"}]},{"group":"Inbox","icon":"inbox","pages":[{"title":"Shared Team SMS Inbox Overview","sidebarTitle":"Overview","href":"/inbox/overview"},{"title":"Open, Close \u0026 Assign Conversations","sidebarTitle":"Open, close \u0026 assign","href":"/inbox/open-close-assign"},{"title":"Organize Inbox Conversations with Labels","sidebarTitle":"Labels","href":"/inbox/labels"},{"title":"Filter \u0026 sort conversations","sidebarTitle":"Filter \u0026 sort","href":"/inbox/filter-search-sort"},{"title":"Multi-Select Quick Actions","sidebarTitle":"Multi-select quick actions","href":"/inbox/multi-select-quick-actions"},{"title":"Comments, Mentions \u0026 Reactions","sidebarTitle":"Comments, mentions \u0026 reactions","href":"/inbox/comments-mentions"},{"title":"Export a conversation","sidebarTitle":"Export conversation","href":"/inbox/export-conversation"}]},{"group":"Contacts","icon":"book-user","pages":[{"title":"Create, Delete \u0026 Import Contacts","sidebarTitle":"Create \u0026 import contacts","href":"/contacts/create-import"},{"title":"Filter Contacts \u0026 Save Filters for Reuse","sidebarTitle":"Saved filters","href":"/contacts/saved-filters"},{"title":"Anonymous opted-out and blocked contacts","sidebarTitle":"Anonymous, opted out \u0026 blocked","href":"/contacts/anonymous-opt-out-blocked"}]},{"group":"Relays","icon":"zap","pages":[{"title":"MessageDesk Relays Automation Overview","sidebarTitle":"Overview","href":"/relays/overview"},{"title":"Relay building blocks","sidebarTitle":"Building blocks","href":"/relays/building-blocks"},{"title":"Relay templates","sidebarTitle":"Templates","href":"/relays/templates"},{"title":"Relays: setup and technical guide","sidebarTitle":"Create \u0026 edit","href":"/relays/create-edit"},{"title":"Webhooks","sidebarTitle":"Webhooks","href":"/relays/webhooks"}]},{"group":"Integrations","icon":"link","pages":[{"title":"Integrations Overview","sidebarTitle":"Overview","href":"/integrations/overview"},{"title":"MessageDesk Zapier Integration","sidebarTitle":"Zapier","href":"/integrations/zapier"},{"title":"Grammarly Integration for SMS Composition","description":"Install the Grammarly browser extension to catch typos, grammar mistakes, and tone issues while composing SMS messages and templates in MessageDesk.","sidebarTitle":"Grammarly","href":"/integrations/grammarly"}]},{"group":"Search","icon":"magnifying-glass","pages":[{"title":"Search in MessageDesk","sidebarTitle":"Overview","href":"/search/overview"},{"title":"Quick Search (⌘K)","description":"Use Quick Search to find contacts and conversations from anywhere in MessageDesk on desktop. Open with ⌘K, navigate results with the keyboard, and press Enter to escalate to Advanced Search.","sidebarTitle":"Quick Search","href":"/search/quick-search"},{"title":"Advanced Search","sidebarTitle":"Advanced Search","href":"/search/advanced-search"}]},{"group":"Settings","icon":"gear","pages":[{"group":"My Settings","pages":[{"title":"Profile","sidebarTitle":"Profile","href":"/settings/my-settings/profile"},{"title":"Personal Inbox Appearance, Layout \u0026 Signature","sidebarTitle":"Appearance, Layout \u0026 Signature","href":"/settings/my-settings/inbox-preferences"},{"title":"Personal Notification Preferences","sidebarTitle":"Notifications","href":"/settings/my-settings/notification-preferences"},{"title":"Account Security","sidebarTitle":"Account Security","href":"/settings/my-settings/security"}]},{"group":"Workspace Settings","pages":[{"title":"Workspace Settings Overview","sidebarTitle":"Overview","href":"/settings/workspace-settings/overview"},{"title":"Team Workspace Messaging Analytics","sidebarTitle":"Analytics","href":"/settings/workspace-settings/analytics"},{"title":"Workspace Profile","sidebarTitle":"Workspace Profile","href":"/settings/workspace-settings/workspace-profile"},{"title":"Labels","sidebarTitle":"Labels","href":"/settings/workspace-settings/labels"},{"title":"Message Templates","sidebarTitle":"Message Templates","href":"/settings/workspace-settings/message-templates"},{"title":"Inbox Settings","sidebarTitle":"Inbox settings","href":"/settings/workspace-settings/inbox-settings"},{"title":"Custom Fields for Contact Data","sidebarTitle":"Custom fields","href":"/settings/workspace-settings/custom-fields"},{"title":"Billing \u0026 Subscription Management","sidebarTitle":"Billing \u0026 Subscription","href":"/settings/workspace-settings/billing-subscriptions"},{"title":"Team Roles, Permissions and Invites","sidebarTitle":"Team management","href":"/settings/workspace-settings/team-management"},{"title":"Manage Phone Numbers \u0026 Lines","sidebarTitle":"Phone management","href":"/settings/workspace-settings/phone-management"},{"title":"MessageDesk Compliance Center","sidebarTitle":"Compliance Center","href":"/settings/workspace-settings/compliance-center"},{"title":"Import and export contacts, messages, templates, labels, and opt-outs","sidebarTitle":"Data \u0026 Integrations","href":"/settings/workspace-settings/data-center"},{"title":"Developer Tools","sidebarTitle":"Developer Tools","href":"/settings/workspace-settings/developer-tools"}]}]},{"group":"Migration","icon":"arrows-turn-to-dots","pages":[{"title":"From MessageDesk Reach to Inbox","sidebarTitle":"Reach to Inbox","href":"/migration/messagedesk-reach-to-inbox"},{"title":"Move a Google Voice Number to MessageDesk","sidebarTitle":"Google Voice to MessageDesk","href":"/migration/google-voice"}]},{"group":"Additional resources","icon":"book-open","pages":[{"title":"Contact Us","sidebarTitle":"Contact us","href":"/contact-us"},{"title":"MessageDesk Plans, Pricing \u0026 Features","sidebarTitle":"Pricing","href":"/resources/pricing"},{"title":"14-Day Free Trial Overview","sidebarTitle":"Free trial","href":"/resources/trial-terms"},{"title":"Get Help from the MessageDesk Support Team","href":"/resources/support"},{"title":"Fix App Lag, Sync Delays, and ERR_NETWORK_CHANGED","sidebarTitle":"Troubleshoot app sync and lag","href":"/resources/troubleshooting-app-sync"},{"title":"Turn On Browser Notification Sound (Site, Browser \u0026 OS)","sidebarTitle":"Fix silent browser notifications","href":"/resources/troubleshooting-browser-notifications"},{"title":"Data Security, Compliance \u0026 HIPAA","sidebarTitle":"Data security, compliance \u0026 HIPAA","href":"/resources/security-compliance-hipaa"},{"title":"MessageDesk Keyboard Shortcuts Reference","sidebarTitle":"Keyboard shortcuts","href":"/resources/keyboard-shortcuts"}]}]},{"tab":"Developer","icon":"code","pages":[{"title":"Developer","href":"/developer/introduction"}]}]},"basePath":"","title":"Search Overview - MessageDesk","buildId":"dpl_42LwxxU1kGN114H4XzwGYXa9ZDah","deploymentId":"dpl_42LwxxU1kGN114H4XzwGYXa9ZDah","dynamics":[],"chunks":[]}