Documentation Index
Fetch the complete documentation index at: https://docs.messagedesk.com/llms.txt
Use this file to discover all available pages before exploring further.
MessageDesk plans overview
MessageDesk plans scale with your business needs. Pick a plan that works for your team. No hidden fees, no hassle.Plan comparison
Visit our website pricing page for up-to-date information and additional plan details.Manage Subscription & Billing
Learn more about managing your MessageDesk subscription and billing preferences.
Pricing
Per-user, per-month pricing. Save when you choose yearly billing.| Plan | Monthly billing (per user / month) | Yearly billing (per user / month) | Best for |
|---|---|---|---|
| Team | $39 | $29 | Teams that need the power of a shared team SMS inbox |
| Pro | $99 | $79 | Teams that need to automate, integrate, & scale messaging |
| Enterprise | Let’s Chat | Let’s Chat | Larger organizations with more advanced needs |
- Monthly plans: Annual contract billed monthly (Team and Pro).
- Yearly plans: Annual contract billed annually for extra savings (Team, Pro, and Enterprise).
Team plan highlights
- Per user seat pricing
- Connect up to 48 phone numbers
- Unlimited 1-on-1 SMS texting
- Carrier registration included
- Label, assign, comment & mention
Pro plan highlights
Everything in Team, plus:- Unlimited 100-person text broadcasts
- Custom roles & permissions
- Multi-line opt-out management
- Relays
- Zapier integration
Enterprise plan highlights
Everything in Pro, plus:- Priority support
- Multiple inboxes & workspaces
- Custom SSO
- Custom integrations
- Data & analytics dashboards
Features by plan
| Feature | Team | Pro | Enterprise |
|---|---|---|---|
| Core messaging | |||
| Unlimited 1-on-1 SMS | Yes | Yes | Yes |
| Unlimited 100-person text broadcasts | No | Yes | Yes |
| Shared team inbox | Yes | Yes | Yes |
| Group texting | Yes | Yes | Yes |
| Media & attachments | Yes | Yes | Yes |
| Schedule messages | Yes | Yes | Yes |
| Collaboration | |||
| Comments & mentions | Yes | Yes | Yes |
| Assign conversations | Yes | Yes | Yes |
| Label conversations | Yes | Yes | Yes |
| Contacts & management | |||
| Block contacts | Yes | Yes | Yes |
| Contact & data import | Yes | Yes | Yes |
| Opt-out management | Yes | Yes | Yes |
| Multi-line opt-out | No | Yes | Yes |
| Phone numbers | |||
| Connect up to 48 phone numbers | Yes | Yes | Yes |
| Twilio integration | Yes | Yes | Yes |
| Automation & integrations | |||
| Relays | No | Yes | Yes |
| Zapier integration | No | Yes | Yes |
| Webhooks (outbound) | No | Yes | Yes |
| Permissions & security | |||
| Roles & permissions | Yes | Yes | Yes |
| Custom roles & permissions | No | Yes | Yes |
| Custom SSO | No | No | Yes |
| SOC 2 report | Talk to Sales | Talk to Sales | Talk to Sales |
| Enterprise features | |||
| Analytics dashboards | No | No | Yes |
| Custom integrations | No | No | Yes |
| Multiple inboxes & workspaces | No | No | Yes |
| Mobile & platform | |||
| Mobile apps (iOS & Android) | In Beta | In Beta | In Beta |
| Support | |||
| Customer support | Docs, email & SMS | Docs, email & SMS | Enhanced support |
Why our pricing model works
Text messaging for teams shouldn’t feel like solving a math problem. Other SMS inboxes hide fees, charge per message, charge per phone line, or sell bundles of “credits” you don’t need. MessageDesk uses one flat, per-user rate.| MessageDesk | Other SMS inboxes |
|---|---|
| Unlimited 1-on-1 SMS texting | ”Credit-based” texting |
| No overage charges | Additional overage charges |
| No fees for added phone lines | Pricing per phone line |
| Keep your voice provider | Provider lock-in |
| No setup fees | Additional setup fees |
| No hidden charges | Hidden charges |
| Cancel anytime | Cancellation fees |
| No minimum commitments | Minimum commitments |
| Carrier registration included | Additional charges for carrier registration |
Additional costs
There are currently no additional costs beyond your user seat price. Every MessageDesk subscription includes carrier registration and phone number configuration fees baked into your per-seat price.Tax calculations
- Based on billing address: Taxes calculated from payment method address.
- Variable rates: Different services may have different tax rates.
- Compliance updates: Tax policies may change to meet legal requirements.