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Add a new phone number

2

Click Phone Management

  • From the left-hand navigation, select “Phone Management” under Workspace Settings,
    • If you don’t see Phone Management you may not have access. Speak with your account administrator for more details.
3

Click Add Phone Number

  • Click Add Phone Number button in the top right corner of the Phone Management screen
  • Select Host existing phone number
Settings Phone Management Pn After clicking Add Phone Number you’ll see the following dialog. You can select any option. Add Phone Dialog Pn
You can add at most 2 numbers per day through purchase, hosting, or porting combined, per workspace. This is a fraud-prevention limit against number-rotation scams. If you need to add more in a day, contact support.

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If you haven’t already completed carrier registration

Carrier registration is required for texting with MessageDesk. If you haven’t already completed this process, you’ll be prompted to do so first. Learn how to submit your carrier registration submission.
Toll-free numbers use a separate verification process from the A2P 10DLC campaign registration that local numbers require. To start a toll-free verification, email support@messagedesk.com.