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Documentation Index

Fetch the complete documentation index at: https://docs.messagedesk.com/llms.txt

Use this file to discover all available pages before exploring further.

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Workspace Profile

The Workspace Profile page is where you manage your workspace’s identity—name, address, website, and branding. These fields are also referenced during A2P/carrier registration, so the information you enter here should match what you submitted to the carriers.

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Open Workspace Profile

Go to Account → Settings → Workspace Settings → Workspace Profile.

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Fields you can edit

  • Workspace name — the name shown to teammates throughout MessageDesk and used in personalization tags like {{ WorkspaceName }}.
  • Address — your business address. Used as the registered address for compliance and carrier registration.
  • Website — your company website URL. Referenced during carrier registration.
  • Logo / branding — upload a workspace logo for in-app branding.
After updating, click Save changes.

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Who can edit Workspace Profile

Access is controlled by your role:
RoleWorkspace Profile access
AdminOwner (full edit)
ManagerViewer
OperatorViewer
See Roles & Permissions for the full default permissions table and how to customize roles.

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Keep this consistent with carrier registration

The information on your Workspace Profile is used in A2P 10DLC and toll-free carrier registration. Changes to your legal business name, address, or website after you’ve registered may require a re-submission or update with the carriers to keep your messaging compliant.
If you need to update registration details, see Carrier Registration → Overview and the Compliance Center.

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See also