Workspace Profile
The Workspace Profile page is where you manage your workspace’s identity: name, address, website, and branding. These fields also feed A2P/carrier registration, so the info you enter here should match what you submitted to the carriers.
Open Workspace Profile
Go to Account → Settings → Workspace Settings → Workspace Profile.
Fields you can edit
- Workspace name. Shown to teammates throughout MessageDesk and used in personalization tags like
{{ WorkspaceName }}.
- Address. Your business address. Used as the registered address for compliance and carrier registration.
- Website. Your company website URL. Referenced during carrier registration.
- Logo / branding. Upload a workspace logo for in-app branding.
After updating, click Save changes.
Who can edit Workspace Profile
Your role controls access:
| Role | Workspace Profile access |
|---|
| Admin | Owner (full edit) |
| Manager | Viewer |
| Operator | Viewer |
Keep this consistent with carrier registration
Your Workspace Profile feeds A2P 10DLC and toll-free carrier registration. Changes to your legal business name, address, or website after you’ve registered may require a resubmission or update with the carriers to keep your messaging compliant.
See also
