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Workspace Profile

The Workspace Profile page is where you manage your workspace’s identity: name, address, website, and branding. These fields also feed A2P/carrier registration, so the info you enter here should match what you submitted to the carriers.

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Open Workspace Profile

Go to Account → Settings → Workspace Settings → Workspace Profile.

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Fields you can edit

  • Workspace name. Shown to teammates throughout MessageDesk and used in personalization tags like {{ WorkspaceName }}.
  • Address. Your business address. Used as the registered address for compliance and carrier registration.
  • Website. Your company website URL. Referenced during carrier registration.
  • Logo / branding. Upload a workspace logo for in-app branding.
After updating, click Save changes.

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Who can edit Workspace Profile

Your role controls access: See Roles & Permissions for the full default permissions table and how to customize roles.

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Keep this consistent with carrier registration

Your Workspace Profile feeds A2P 10DLC and toll-free carrier registration. Changes to your legal business name, address, or website after you’ve registered may require a resubmission or update with the carriers to keep your messaging compliant.
If you need to update registration details, see Carrier Registration → Overview and the Compliance Center.

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See also